Why Choose TheBuddies for Your Customer Experience Strategy?
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Cost-Effective Excellence
Our products are budget-friendly while delivering high returns. They can significantly improve your sales retention percentage.
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Boosted Revenue
Acquiring a new customer is considerably more expensive than retaining an existing one. With our products designed for families, you retain not just one but 3-5 customers at once.
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Profit Maximization
Research conducted by Frederick Reichheld of Bain & Company, the creator of the Net Promoter Score, reveals that a mere 5% increase in customer retention rates can skyrocket profits by anywhere from 25% to 95%.
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Enhanced loyalty
We create a sense of uniqueness for your customers by providing complimentary gifts, fostering loyalty, and making them feel special.
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Word-of-Mouth Referrals
Satisfied customers are eager to share their positive experiences with others. By making your customers feel valued, we encourage them to spread the word to fellow families.
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Unparalleled Joy
We guarantee that our products will bring smiles to your customers' faces. Happy children translate to happy parents.
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Lasting Memories
The delight of an unexpected reward is not only experienced in the moment but is also carried home, serving as a cherished memory associated with your brand.
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Future-Proof Brand Loyalty
Staying top of mind is crucial for lasting brand loyalty. Consider this as a long-term marketing investment that resonates with the upcoming generation.
What's so special about our activity books?
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Our activity books are exclusively designed for every customer by our awarded artists.
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They include fun puzzles fitting for all ethnicities, cultures and ages.
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They include shiny packets of stickers which provenly captivate and inspire kids.
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The set includes a fine set of pencils, as they are a crucial part of colouring.
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We design, produce and sell the books in-house, making sure you get the perfect outcome.
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No resellers & no middlemen means we can offer the best price on the market!
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We operate fast. Maximum 4 weeks from order to delivery!
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Making an Impact. Every purchase supports a year of education for a child in Africa through the MTÜ Mondo fund.
Themes & Product Samples
Use-cases
Hand them out for free
..to delight your customers.
Gift them to your partners to give to their clients
..for increased exposure.
Sell them
..to generate additional income.
Sell them to collect donations
..for those in need.
Ideas for engagement
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Interactive Discounts: Include discounts for specific services or products within the activity book. For instance, a discount could be revealed after successfully solving a puzzle.
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Cross-Engagement Rewards: Promote cross-engagement or cross-selling opportunities. For example, at an amusement park, encourage visitors to collect different stickers from various attractions in the book to earn a free candy floss treat.
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Reward Stickers: Implement a sticker-based reward system. For instance, give out a 'Being Brave' sticker as a reward after a child's dentist visit. This not only acknowledges their achievements but also serves as a reassuring visual reminder that dentists aren't intimidating.
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Encourage Confidence: Promote engagement and build confidence by facilitating meaningful interactions. For instance, in an aviation-themed activity book, we can include a section where young passengers are encouraged to ask the cabin crew to approach the aircraft pilot for a signature. Similarly, in a hotel setting, we can create opportunities for kids to approach the staff for signatures or special acknowledgments, enhancing their overall experience and boosting their confidence.
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Accomplishment Badges: Offer trophy badges or stamps on a diploma for various accomplishments. In a ski resort, provide a page where visitors can record their achievements, such as the highest altitude or distance traveled. Similarly, on a plane, challenge passengers to guess and record the maximum altitude, maximum speed, and distance traveled during the flight.
We're open to exploring additional ideas and customizations to cater to your unique needs. Share your ideas with us, and we'll bring them to life for you.
Maria Plees
TheBuddies activity books have allowed us to establish a distinctive presence at our resellers' agencies. We provided these books as complimentary items to all our agents, who in turn distributed them to their clients. The appeal of a free product that brings smiles to their clients' faces was met with unanimous enthusiasm.
TheBuddies is a boutique company founded in 2014, specializing in crafting bespoke kids' amenities for a wide range of industries. With our products, we've delighted over 300,000 clients at our partner locations, whether they're on land, at sea, or in the air.
Our Mission: To assist businesses worldwide in bringing smiles to their customers' faces by providing quality products at the most affordable prices. We are dedicated to helping our partners achieve this goal while enhancing the overall customer experience.
About us
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Are The Buddies activity books expensive?No, they are not. We have diligently searched for alternative products and have not found any with more affordable prices. Thanks to our high production volumes and full control over the entire process from manufacturing to sales, we are able to offer remarkably competitive prices. To put it into perspective, on Amazon.com, the most budget-friendly activity and coloring books with stickers cost approximately $3, while the cheapest colored pencil sets are around $1 (totaling $4). Even when offering custom-tailored products, our prices remain significantly lower. Feel free to reach out to us for more information!
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When is the Best Time to Distribute Free Gifts?Typically, it's advisable to distribute free giveaways at the outset of the customer journey. For instance, hotels often provide them at the reception desk or place them as delightful surprises in guest rooms. Airlines, on the other hand, offer them during the boarding process to help alleviate potential flying anxiety by engaging passengers in an activity. Alternatively, these books can also be presented as rewards for completing enjoyable and straightforward tasks that we can design for you.
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Which types of businesses typically utilize your products to delight their clients?Our products are embraced by a wide range of businesses whose customer base includes a minimum of 5% families. These encompass: Hotels, Spas, Restaurants, and Ski Resorts Museums and Tourist Attractions Adventure and Theme Parks, as well as Entertainment Centers Airlines, Ferry Lines, and Coach Lines Hospitals, Dental Clinics, and more.
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Can we incorporate our own mascot into the design?Absolutely, yes! We can seamlessly integrate any of your preferred characters or elements into the design as per your requirements, and this customization comes at no additional cost.
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Is it possible for us to sell the books instead of giving them away for free?Absolutely, you can! If your interaction with clients isn't as personalized as that of a hotel or airline, but you still serve a significant number of visiting families, you have the option to sell branded books. This presents an excellent opportunity to generate additional revenue for retail stores and service providers across various industries.
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What is the average family spending required to achieve a reasonable return on investment from complimentary amenities?The average return on investment is contingent on the volume, but if your business typically sees an average spending per family as low as 10€ or 12$, an effective strategy to boost revenue is to sell our products instead of offering them for free. Depending on the price point you set, this approach can potentially increase revenue by up to 50% per family, while still reaping the additional marketing-related advantages.
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Can we integrate our own CVI into the design?Absolutely, yes. You can enthusiastically integrate your own Corporate Visual Identity (CVI) into the design. Alternatively, if you prefer, you can provide us with your CVI, and we will gladly assist in crafting the design for you at no extra charge.
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Do you offer any other products besides the activity books?At present, we primarily focus on our activity books, and there's a good reason for that. Over the years, we haven't come across any other products that, within a budget of just a few euros, can engage children as effectively as our activity books. By harnessing the possibilities of ink, paper, and stickers, we unlock activities that are only limited by our imagination. For instance, you can implement a sticker collection system, where each visit to a business earns a sticker, and upon reaching a certain threshold, clients receive a gift. It's all about creating memorable experiences rather than merely providing physical objects, and we're here to help you take that experience to the next level. Explore our 'ideas for engagement' section for inspiration.
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What is the process after I place my order?We initiate the design phase (typically completed within up to 3 weeks). You have the opportunity to review and confirm the design at your own pace. Production takes place (approximately 1 week). Finally, we deliver the finished products directly to you."
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ImpressumThe service on TheBuddies.eu is provided by E.M.Group LLC, which is a company incorporated and registered under the laws of Estonia. E.M.Group LLC Trade register number: 12754276 VAT identification number: EE101784665 Address: C.R.Jakobsoni 17, Tallinn 10128, Estonia Phone: +37255552304 Email: info@thebuddies.eu